General | Registration | My Account | Bidding | Selling
Help: My Account Registered User Help
Manual The following information covers the
registered user help manual and account information. My Account - Summary This section allows a user to view
their account activity. The following information is defined in the
summary: Bidding: Action Needed #Listings have not been marked as
paid - The number of purchases by listing number that have not been marked paid
by the seller (multiple purchases of the same listing count as 1). #Listings you have been outbid on -
The number of listings you have bid on, but are not the high bidder. #Listings need feedback left - The
number of listings where you are the buyer that needs feedback. #Unpaid Invoices - The number of
invoices set by the seller that have not been marked as paid (one invoice can
include multiple items by one seller). Bidding: General Currently watching # listings - The
total number of open and closed listings on your watch list. Currently bidding on # listings - The
number of listings you have entered a bid for. Currently winning # listings - The
number of listings where you are the high bidder (listings that have not
closed). Total Items won: # - The total number
of items where you were the high bidder when the listing closed plus the number
of instant Buy Now purchases. Listings: Action
Needed # Listings are sold and awaiting
invoices - The number of listings that are closed auctions, or fixed price
sales, that need an invoice created. # Sales are paid and need shipment
notification - The number of sales that have been marked as paid, but not marked
as shipped. # Listings need feedback left - The
number of listings where you are the (seller) that need feedback. # Listing templates were recently
added - The number of listing templates that have been added within the last 12
hours. Listings: General Currently # active listings - The
number of current active (open) listings posted by this user. Currently # listings are scheduled to
go active - The number of listings that are scheduled for a future date (not
active). Total listings sold: # - The number
of listings that have closed with a winning bid or a Buy Now
purchase. Total listing templates available: #
- The number of listing templates that are available for activation. My Account - Bidding Watching Price - The current price of the
item. Shipping Cost - The cost to ship the
item as defined by the seller. Seller ID - The user selling the
item. # Bids - Total number of bids the
item has received or the total number of items sold in a fixed price
listing. Time Left - The amount of time until
the listing ends (this time may extend if sniper protection/popcorn bidding is
enabled). Listing Number - The listing number
is displayed in ( ) parenthesis. Listing Title - The listing title is
displayed after the listing number. How to remove an Item from your watch
list: 1. Check the box associated with the
listing to be removed from the watch list. 2. Click the (Remove from list)
button located at the bottom of the watch list. View Sellers Other Items - This
button allows a user to view the sellers other items. If stores are enabled and
the seller has a storefront, the user will be directed to this sellers
store. Contact Seller - An email will be
sent containing the message that is entered into the contact user
form. Bidding Current Price - The current winning
bid. Shipping Cost - The cost to ship the
item as defined by the seller. My Max Bid - The maximum amount you
have bid on a listing. Time Left - The amount of time until
the listing ends (this time may extend if sniper protection/popcorn bidding is
enabled). Listing Number - The listing number
is displayed in ( ) parenthesis. Listing Title - The listing title is
displayed after the listing number. Won Seller ID - The username of the
seller. Sale Price - The amount of the sale
(highest accepted bid or fixed price). Quantity - Number of items you have
selected to purchase. Total Price - The total price due
including shipping and tax (if added by the seller). Example: (Price x Quantity) + (Shipping x
Quantity) + Tax = Total Price Or (Price x Quantity) + Shipping + Tax =
Total Price Sale Date - Date the listing ended or
item was purchased with Buy Now. Status - The communication status (by
symbol) between the buyer and seller. View Invoice - This button is
available if the seller has created an invoice for the sale (C2C
only). Pay via PayPal - This button is
available if the seller includes PayPal payment information when listing the
item. Contact Seller - An email will be
sent containing the message that is entered into the contact user
form. Leave Feedback - Buyer is directed to
their (Leave Feedback) section (this is available if the buyer has not left
feedback for this transaction). Remove from list - This allows a user
to remove old completed transactions How to remove a
transaction: 1. Check the box associated with the
listing to be removed from the watch list. 2. Click the (Remove from list)
button located at the bottom of the watch list. Not Won Final Price - The final selling price
of the item. My Max Bid - The maximum amount bid
on the item. Seller ID - The username of the
seller. End Date - The date the listing
ended. View Sellers Other Items - This
button allows a user to view the sellers other items. If stores are enabled and
the seller has a storefront, the user will be directed to this sellers
store. Contact Seller - An email will be
sent containing the message that is entered into the contact user
form. Remove from list - This allows a user
to remove non-winning listing records. How to remove a
transaction: 3. Check the box associated with the
listing to be removed from the watch list. 4. Click the (Remove from list)
button located at the bottom of the watch list. My Account - Listings Successful Winner ID - The username of the
Buyer. Sale Price - The final price of the
item (does not include shipping or tax). Quantity - The quantity of goods
purchased. Total Price - The total due for the
item (includes shipping and tax). Sale Date - The date the bidding
ended on an auction listing or the date a fixed price item was purchased with
(Buy Now.) Status - The communication status (by
symbol) between the buyer and seller. View / Edit Invoice - View previously
entered invoice information or update the current invoice (e.g. to add a
tracking number, C2C only.) Contact Buyer - An email will be sent
containing the message that is entered into the contact user form. Leave Feedback - The Seller is
directed to their (Leave Feedback) section (this is available if the seller has
not left feedback for this transaction). Mark As Shipped / Mark As Not Shipped
- Toggle the shipped status of the item Mark As Paid / Mark As Not Paid -
Toggle the paid status of the item. Remove From List - Remove this sale
from view (does NOT delete the information). Copy Listing(s) - Copy this listing
to a listing template. Create New Invoice - Select the
listings (checkbox) that need an invoice and click (Create New Invoice) button.
This creates an invoice for each item selected. To add multiple items to an
invoice, create ONE invoice for one item, and proceed to (Assign Items to
Invoice.) Assign Items to Invoice - Select the
listings (checkbox) that need to be added to an existing invoice. Choose invoice
from dropdown menu, click (Assign Items to Invoice) : When creating an invoice,
listings that accept PayPal cannot be combined with listings that do not accept
PayPal (for a multiple item invoice). Invoice Buyer - The first and last name of
the buyer, plus the username and email address. Amount Paid - Enter an amount if they
have already paid. Paid Description - A description of
the amount paid. Other Charge - Enter additional
charges if applicable. Charge Description - A description of
other charges. Item Details - Item number, quantity
purchased, cost per each, subtotal (quantity x cost), shipping, and tax if
applicable. Shipping - The amount entered when
listing the item - or enter a different amount. Tax - Manually add the tax that must
be paid on the item. Tracking Information - Enter the
tracking number if applicable Remove Item - Check this box, then
save changes to remove the item from the invoice. Invoice Balance - The total amount
due for the invoice. Notification - Invoice update and
buyer notification for the changes made to the invoice. Unsuccessful Number - The listing
number. Title - The listing title. Highest Bid - The highest bid
received. Reserve - The reserve price of the
listing (auctions only). # Bids - The number of bids the
listing received. # Watchers - The number of users who
have this item on their watch list. End Date - The date the listing
expired. Status - Copied, or not
copied. List Similar - Create a new listing
similar to this expired listing. Remove From List - Remove this
listing record from view. Copy Listing - Select the checkbox
and click (Copy Listing) to add this as a new template. Active Listings Number - The listing
number. Title - The listing title. Quantity - The quantity
available. Current Price - The current bid price
(or the only price for a fixed price listing). Reserve - The reserve price (auctions
only). # Bids - The current number of
bids. # Watching - The total number of
users who have this item on their watch list. Time Left - The amount of time until
the listing ends (this time may extend if sniper protection/popcorn bidding is
enabled). Status - Copied or Not
Copied. Edit Listing - Edit or add
information to the listing. End Early - Cancel the listing before
the scheduled end date. Copy Listing(s) - Select the checkbox
and click (Copy Listing) to add this as a new template. Listing Templates Create New Template - Select this to
create a new listing template. Number - The listing
number. Title - The listing title. Quantity - The quantity
available. Current Price - The beginning bidding
price or the fixed price. Reserve - The reserve
price. Buy Now - The Buy Now
price. Created - The date the template was
created. Status - Copied or Not
Copied. Edit Template - Change the listing
information. Activate Listing(s) - Activate a
listing temple. Delete Template(s) - Delete a listing
temple (non-recoverable). Scheduled Number - The listing
number. Title - The listing title. Duration - The number of days the
listing will run when activated. Date Start/Time - The date and time
the listing will become active. Status - Copied or Not
Copied. Edit Listing - Change the listing
information. My Account - Feedback My Feedback - This section lists the users who left
feedback, their comment, whether it is positive, neutral, or negative, date, and
item number. Leave Feedback - A user can only leave feedback once
per listing number, and that user must be one of the two parties involved in the
transaction. To leave feedback: 1. Check the box(s) of the listing(s)
where feedback will be left. 2. Select feedback status (Positive,
Negative, Neutral). 3. Enter comment. 4. Click (Leave feedback for selected
users). My Account - Account Account Details Request to Change Username or Email
Address -
This is at
the sole discretion of the site administrator. Enter the new username or email
address, and a email notice is sent to the site administrator requesting the
change. Change Account Information -
This section allows
a user to update their personal information and change their email
settings. Change Password -
This allows a user to change their
password at any time. 1. Enter current password (case
sensitive). 2. Enter new password. 3. Confirm new password. 4. Click (Change Password) Billing Details Change Billing Info -
This allows a user
to change their billing address. Make Payment - This is where a user can submit a
payment for the charges they have incurred from using the website. The user
must enter the amount in the field corresponding to their payment
type. View Invoice/Hide Invoice -
The user can define
the date range of charges/payments to view. Each transaction will have a status
of either (completed) or (pending). Pending transactions are not included in
the total due. Storefront (Not Currently
Available) Quick Links: View Store - Brings the
user to their storefront. Quick Links: Inventory - Brings the
user to Selling > Active Listings in their My Account section. Quick Links: Recently Sold - Brings
the user to Selling > Sold in their My Account section. Store Title - The name of the
store. Short Description - This short
description is shown on the main stores page beneath the store title. Upload Banner - The store banner is
displayed on the users store page (suggested size is 468 x 60 standard
banner). Upload Logo - This logo is show on
the main stores page for all randomly selected featured stores. About the Store - Information is
displayed in the users store, accessible by selecting the (About the Store)
tab. Close Storefront - Disable the
storefront feature. Confirm Changes - Confirmation of
changes that have been made. Correct Changes - This allows the
user to go back to fix any errors before saving the new changes. Cancel Changes - This cancels all new
changes. Save Changes - This saves all new
changes. Public Profile - This allows a user to give more
information about themselves or their business. This information is displayed
alongside a user s feedback. The link to a users profile will appear next to
their username on their item listing pages. General Help - Selling
Process STEP 1 of 4 Choose a category. STEP 2 of 4 Select Listing Format Select Currency (if
enabled). Edit Item Location (if
necessary). STEP 3 of 4 Title - The listing title. Starting Price - Beginning bid
amount. Reserve Price - Lowest acceptable
sale price. Buy Now Price - Instant purchase
price. Accept Payments with PayPal. Update for add PayPal email address
to your account (Edit if necessary). Payment Instructions - Enter payment
instructions for the buyer. Shipping Cost - Enter shipping cost
(if known). Detailed description - Item (listing)
description. STEP 4 of 4 Listing Duration - Select the
duration. Auto Re-List - Select #
of auto re-lists (if item does not sell). Hit Counter Style - Select a hit
counter. Home Page Featured - Listing
option. Category Featured - Listing
option. Gallery Listing - Listing
option. Highlight Listing - Listing
option. Bold Listing - Listing
option. Upload Base Image - The main item
image. Free Extra Images - Add
more images. Premium Extra Images -
Add more images. ITEM REVIEW & SUBMIT
LISTING Review your item details and fees,
and submit your listing or go back and make changes. Start Date / End Date -
Select the start
and/or end date for your listing. General Help - Item
Details Comments & Ask the Seller a
Question
- There are
two ways to post a question to the seller (Contact User Form), by clicking the
username or selecting (Ask the seller a question) from the listing details page.
Only verified registered users can access this function. After submitting the
Contact User Form, the message is posted on the item detail page and the seller
receives an email notification. The seller must login to answer the user
directly from the listing detail page. Mail This Item to a Friend
- Enter an email
address into the (To) field of the form to send your message and a link to this
listing. Watch This Item -
Selecting this option adds this
listing to your (Watch List). This is only available for registered
users. Bid History (Auctions and Dutch
Auctions) -
Lists
the username, bid amount, and date of bid. Since traditional auctions use proxy
bidding, only the current winning bid is shown. Purchase
History - Lists the username,
quantity, purchase amount, and purchase date